Technical Writer

Full-Time, Bengaluru, India

Designation/Role: Technical Writer

Experience: 2-3 years

Description: We're looking for a dynamic and skilled Technical Writer to join our team, bringing 2-3 years of experience to the table. As we strive to enhance our product documentation, FAQs, articles, release notes, newsletters, and website content, we need someone who can seamlessly translate technical details into user-friendly and engaging material.

Desired skills:

  • Bachelor's degree in English/Journalism/Marketing or a related field
  • Should have outstanding writing and editing skills in English.
  • Experience working as a content writer in B2B SaaS companies is a plus.

·         Prepare FAQs by liaising with internal stakeholders to ensure that documentation is up to date and in sync with the current and upcoming releases.
·         Organize writing schedules to complete drafts of content or finished projects within deadlines.
·         Utilize industry best practices and familiarity with the organization's vision and mission to inspire ideas and content.
·         Develop hardware and software User Guides, Installation Procedures, Release Notes, and Product Datasheets.
·         Ensure that new and existing documents and content are up-to-date, accurate, and under proper revision control.
·         Become well-versed in all aspects of product, support, and client relations to handle any queries that may arise.
·         Coordinate with multiple internal teams to understand and then deliver on the KRA’s set.

Location: Bangalore
Job Type: Full time
Timings: 9 am to 6 pm (IST)

About us:

Our mission is to make roads safer for everyone, everywhere. We provide video telematics
 solutions that make commercial vehicle fleets safer and more efficient using AI on the
 edge and video analytics. Using extremely efficient neural net inference algorithms and
 affordable hardware, LightMetrics makes the benefits of AI on the edge and in-cab
 coaching for drivers more accessible to fleets globally. Video on-demand for driver
 exoneration helps fleet managers protect their drivers and the business from fraudulent
 claims. In-cab coaching for risky driving behaviours makes drivers more self-aware and
 driver coaching workflows help fleet managers make the fleet safer over time.
 LightMetrics is regularly featured as one of the top companies in the video telematics
 industry by industry experts and analysts. In April 2023, we announced Sequoia Capital
’s investment in LightMetrics, backing it to build the preeminent video telematics platform for the world. Frost and Sullivan has recognized LightMetrics for its innovations in the video telematics space. We are rapidly growing with marquee clients in the automotive
ecosystem on our platform and are looking for motivated people to join us and help power
the next phase of our growth.
LightMetrics has its workforce in diverse locations - Bangalore, Los Angeles, Lisbon and
Madrid . LightMetrics is following Hybrid work model - employees can work two days a week from office .

Benefits and Perks:

·         There is an insanely high potential for growth – with great talent all around you in a company that is growing fast
·         Compensation that is best in the industry and commensurate with your experience and skills
·         Hybrid work model - employees can work two days a week from office.
·         Up-skilling allowance for Hybrid work model - employees can work two days a week from office elf-development
·         Work from home allowance for setting up a home office
·         Stock options and great benefits (including health insurance for you and your dependents).
·         Opportunity to evangelize a cutting-edge solution that incorporates the latest innovations in computer vision, AI, Android, iOS and full stack web development.
·         Energetic and positive atmosphere where talented people are working together with a single-minded focus on solving customer problems.

LightMetrics is committed to a congenial work atmosphere that allows people from diverse backgrounds to perform to their highest potential. We are an equal opportunity employer committed to ensuring a workplace with zero tolerance for harassment or discrimination.

Job Reference #1024, Posted on February 7, 2024

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