Business Development Manager (North America)

Full-Time, United States

About LightMetrics:

Our mission is to make roads safer for everyone, everywhere. We provide video telematics solutions that make commercial vehicle fleets safer and more efficient using AI on the edge and video analytics. Using extremely efficient neural net inference algorithms and affordable hardware, LightMetrics makes the benefits of AI on the edge and in-cab coaching for drivers more accessible to fleets globally. Video on-demand for driver exoneration helps fleet managers protect their drivers and the business from fraudulent claims. In-cab coaching for risky driving behaviors makes drivers more self-aware and driver coaching workflows help fleet managers make the fleet safer over time.
LightMetrics is regularly featured as one of the top companies in the video telematics industry by industry experts and analysts. Recently, Sequoia Capital invested in LightMetrics backing it to build preeminent video telematics platform for the world, and Frost and Sullivan has recognized LightMetrics for its innovation in the video telematics space. We are rapidly growing with marquee clients in the automotive ecosystem on our platform and are looking for motivated people to join us and help power the next phase of our growth.
LightMetrics has offices in Bangalore, India and Los Angeles, CA.
About the role:
We are looking for a talented and motivated US-based Business Development Manager to join our team, as we seek to democratize the access to advanced video based safety solutions across the globe. The role will involve taking complete ownership of the customer relationship lifecycle - initial demos and onboarding,  closing deals and negotiating agreements, and being the single point of contact throughout the duration of the relationship. 
•            Prospecting and new lead generation across the entire commercial fleet ecosystem
•            New leads – Introduce solution, do demonstrations and walk-throughs, answer queries
•            Introduce leads to camera vendors and work with them to ensure camera delivery
•            Provision demo accounts and get customers ready for road-testing
•            Be the interface between customers and product teams for queries during the evaluation process
•            Track pilot progress, do regular check-ins with prospects, lead contract negotiations
•            Single point of contact for assigned accounts, act as the interface between customers and LM product teams
•            Schedule calls, share LM roadmap items, handle escalations
•            Own the reconciliation, invoicing and billing process
•            Manage customers’ requests, complaints and issues, and join in roadmap planning to ensure key features are taken up in the next development cycle
•            On-going training and upskilling of key TSP stakeholders to keep them abreast of the latest updates to our products and services
•            Drive revenue expansion by increasing adoption of our products and services across a TSPs installed vehicle base
Our customer base is global, so taking calls at night/early mornings, as needed, is part of the role. It will also require in-person customer visits involving both domestic (US) and international travel.
·         Attention to detail – clear documentation and record-keeping
·         Results-driven
·         Persistence with follow-up
·         Time management
·         B2B SaaS sales experience
·         Selling to customer needs
·         Professionalism
·         In-depth product knowledge
·         Broad knowledge of the target marketplace
·         Exceptional communication and rapport building skills

·         Experience – At least 5 years of B2B technical sales (SaaS)
·         Computer Skills – CRM systems & Microsoft Office/Google Docs
·         Education – Minimum 4 years of college
Benefits and Perks:
·           There is an insanely high potential for growth – with great talent all around you in a company that is growing fast
·           Compensation that is best in the industry, with significant upside on meeting targets
·           Remote friendly – can work from home, with an in person sync-up with management at least once per quarter
·           Friendly and supportive atmosphere with great work culture
·           Work from home allowance for setting up a home office
·           Up-skilling allowance for self-development
·           Health insurance (medical/vision/dental)
Even if you do not check all the boxes, we’d still love to hear from you – we really want someone who is excited to join the team over checking all the boxes!
Please drop an email to with your resume.

Job Reference #1016, Posted on July 20, 2023

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